FAQs

If you have any other questions, feel free to contact us directly. We're always here to assist you.

We take 2-3 days to process your order and an additional 2 weeks for delivery.

Yes, we ship our products to customers around the globe.

Our offices are located in Paris, France, and our international warehouse is in USA.

Absolutely! Please wait 4 days after placing your order and then email us at thephonespirit@gmail.com for tracking information.

Our products may be shipped separately depending on warehouse locations. If your order contains items from different warehouses, you will receive multiple deliveries. The remaining items should arrive soon.

We apologize for the inconvenience. Please email a photo of the damaged item to thephonespirit@gmail.com, and we will send a replacement as soon as possible.

Our headquarters are in Paris, France.

We apologize for any delays in delivery. International shipping can sometimes take longer than expected due to customs clearance. To track your order and see its current status, please contact us at thephonespirit@gmail.com for assistance.

We strive to resolve any issues our customers may have with their online purchases. If you'd still like to request a refund, we can process it as long as you make the request within 30 days of the order date and the product(s) in question are not sold out. For more information, please refer to our refund policy link.

We accept all major credit cards as well as PayPal. Our payment systems are secure and encrypted to ensure your data's safety.

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